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Help Center

Everything you need to know about BOOSTED CLUB™ — how the giveaways work, how you earn entries, orders, shipping and returns. Can't find an answer? Reach out anytime.

Frequently asked questions

Giveaways & Entries

How do the BOOSTED CLUB™ giveaways work?

Every order you place on BOOSTED CLUB™ automatically earns you entries into our active giveaways — no separate sign-up needed. When a giveaway closes, a winner is drawn at random from all valid entries and announced publicly. Browse the current prize on our homepage and check the Official Rules for full details.

How do I earn entries?

You earn entries with every purchase — the more you spend, the more entries you receive. During limited-time multiplier events (like our 100X multiplier) the same order earns even more entries, so it pays to shop while a multiplier is live. Your entry total is tied to your order automatically.

Do I have to buy something to enter?

No purchase is necessary to enter or win. A free alternative method of entry (AMOE) is always available — the full instructions are listed in our Official Rules. A purchase will not improve your odds of winning.

How and when are winners chosen?

Winners are selected at random after each giveaway's closing date and announced on our official channels, including Instagram @boosted.club. Exact draw dates are listed with each giveaway and in the Official Rules.

How will I know if I've won?

Winners are contacted directly using the email and contact details from their order, and announced publicly. Be sure to use a valid email at checkout and keep an eye on your inbox — winners must respond within the timeframe stated in the Official Rules to claim their prize.

Orders & Shipping

When will my order ship?

Most orders are processed within 2–5 business days. Apparel and printed items are made to order, so they may take a little longer to produce before shipping. You'll receive a confirmation email with tracking as soon as your order is on its way.

Do you ship internationally?

Yes — we ship across the United States and to select international destinations. Shipping options and costs are calculated at checkout based on your address. Delivery times vary by destination.

How do I track my order?

Once your order ships, we'll email you a tracking number and link. If you created an account, you can also view order status and tracking from your account page. Haven't received tracking after a few business days? Contact us and we'll help.

Returns

Do you accept returns or exchanges?

All sales are final. Because our items are produced to order and tied to live giveaway entries, we don't accept returns or exchanges. Please double-check your size and selection before checking out — size guides are on each product page, and we're happy to help if you're unsure.

My item arrived damaged or incorrect — what do I do?

We're sorry about that! Contact us within 7 days of delivery with your order number and a few photos of the issue, and we'll make it right with a replacement or refund.

Account & Payment

What payment methods do you accept?

We accept all major credit and debit cards and popular express checkout options (such as Shop Pay, Apple Pay and Google Pay) at checkout. All payments are processed securely.

How do I use a discount code?

Add your items to the cart, head to checkout, and enter your code in the "Discount code" field. The discount is applied to your order total before payment. Only one code can be used per order unless stated otherwise.

Can I change or cancel my order?

We process orders quickly, so contact us as soon as possible if you need to make a change. We'll do our best to update or cancel before it enters production or ships, but once an order is in production we may not be able to modify it.

Still need help?

Our team is here to help. Reach out and we'll get back to you as soon as we can.